Tasks

Creating a Task

1. Click + New Task in the top-right corner.
2. Write a clear title — use action words: "Call vendor", "Send report", "Fix login bug".
3. Set a Due Date — every task needs a deadline.
4. Assign it to someone. If it is assigned to everyone, it belongs to no one.
5. Choose a Priority: Low / Medium / High / Urgent.
6. Add it to a Project to keep things organized.
7. Click Save.

Updating Task Status

Open a task and change the status as you work through it:

Private Tasks

Check Private when creating a task to make it visible only to you and assigned team members. Useful for sensitive or personal work items.

Views

View	Best for
Dashboard	Overview of your progress, stats and overdue items
List	Full sortable list with filters — the main work view
Board	Kanban-style columns — drag to change status
Calendar	See tasks by due date across the month
My Tasks	Only tasks assigned to you — your personal to-do list

What is a Subtask?

A subtask is a smaller action that must be done to complete the parent task. It has its own assignee, due date and status.

Real Example

How to Add a Subtask

1. Open any task by clicking on it.
2. Scroll to the Subtasks section in the sidebar.
3. Click + Add Subtask.
4. Give it a title, assignee and due date.
5. Save — it now appears nested under the parent task in the list.

What is a Checklist?

A checklist is a list of quick steps inside a task. Think of it as a personal to-do within a to-do. Each item can be checked off as you go.

Example

How to Add a Checklist

1. Open the task.
2. Find the Checklist section and click + Add Item.
3. Type the step and press Enter to add more.
4. Check items off as you complete them.

The task card shows checklist progress (e.g. 3/5 done) at a glance.

Watch a Task

Watching a task means you will get notified whenever something changes on it — even if you are not assigned to it. Useful when you need to stay informed without being responsible.

1. Open the task.
2. Click Watch (eye icon) in the task detail sidebar.
3. You will be notified on status changes, new comments and updates.
4. Click again to stop watching.

Alert Rules

Alert rules let you set automatic reminders for yourself. There are two kinds:

Alert Trigger Types

Trigger	When it fires
Overdue	After the due date has passed (you set how many hours)
Due Soon	X hours before the due date
Status Change	When the task moves to a specific status
Priority Change	When priority is changed
New Comment	When someone posts a comment on the task

Teams

A Team is a permanent group of people who work together (e.g. "Operations", "Sales", "IT"). Tasks belong to a team, and only team members can see those tasks.

• When you create a task, select the team it belongs to.
• All team members can see and work on the task.
• If you are in only one team, tasks are auto-assigned to your team.
• You can be in multiple teams and filter by team using the filters.

Groups

A Group is a flexible way to share one task with specific people across different teams. Think of it as a tag that connects people.

• Open the task → Groups section → Add group members.
• Members get notified and the task appears in their list.

Manager Dashboard

Switch to the Dashboard view to see team-wide stats: tasks completed, overdue items, workload per person and project progress. Use this at the start of every week.

Instead of a Status Meeting

Before calling a status meeting, check the task list first. If the task is up-to-date, you already have your answer. Require your team to:

1. Update task status before end of day.
2. Add a comment when they are blocked or need help.
3. Set due dates on everything — no open-ended tasks.

Setting Up Alert Rules for Your Team

Set a global alert rule so you are notified when any task assigned to your team becomes overdue. Go to My Alerts → Add Rule → Trigger: Overdue → Action: Notification.

Using Projects

Create a Project for every major initiative or client. All related tasks live under that project so you can filter and see progress in one place.

1. Go to List view → click Projects in the sidebar or filter.
2. Click + New Project to create one.
3. When creating tasks, always assign them to the correct project.

Weekly Routine for Managers

When	Action
Monday morning	Check Dashboard — review overdue tasks, re-assign or adjust due dates
During the week	Use Watch on critical tasks to get real-time updates without asking
Before a meeting	Open the task list — if everything is documented, cancel the meeting
Friday end of day	Filter by "In Progress" — make sure nothing is stuck without a comment